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Care Home Complaints

( 2 posts ) (2 voices)
  • Started 2 years ago by JamesTarleton
  • Latest reply from Bianca
  1. JamesTarleton

    Key Master
    Joined: Sep '11
    Posts: 5
    Offline

    Posted 2 years ago

    I am trying to make a complaint about my nans care home any one know the best way to make care home complaints?

  2. Bianca

    Member
    Joined: Oct '11
    Posts: 1
    Offline

    Posted 2 years ago

    I am currently in the process of making a claim with a company, they charge a no win no fee service, all I had to do was answer a few questions over the phone and then they do the rest for me.
    They were very considerate about my situation and took everything I told them into account, maybe you should check their website for a bit more information http://www.care-home-refunds.co.uk, I hope this helps.